EW-11 Sport Two Passenger Crossover Scooter by E~Wheels-Back Order through 9-7 -2020

Ewheels

$1,999.00 $2,499.00 (You save $500.00)
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Ewheels EW-11 Sport 2 Passenger Scooter with Removable Hard Shell Bag! 

 

Our Hip Euro Style 2 color scooter has a maximum speed of 18 mph and 40 mile range on 1 single charge. The fit and finish on this scooter is superb, as is the high quality performance. This scooter has a removable rear storage compartment and both a large front basket and storage beneath the seat. It's also equipped with an anti-theft alarm system and remote on/off key fob.

 

 Click on link to watch EW-11 Video

 

 

 

 

 

SWAG REMOVABLE HARD CASE DEPT BECOMES HRD SHELL MESSENGER BAG! Lockable storage under the seat that opens electronically.
The removable hard shell case allows you to carry it with you.


EW-11 SPORT 
SKU: EW-11B

Our Euro Style 2 color scooter has a maximum speed of 18 mph and 40 mile range on 1 single charge. The fit and finish on this scooter is superb, as is the high quality performance. This scooter has a removable rear storage compartment and both a large front basket and electric opener storage beneath the seat. It's also equipped with an anti-theft alarm system and remote on/off key fob.
 The EW-11 offers a smooth ride due to its full front and rear suspension. Looking to travel.? The EW-11 will travel up to 40 miles on a single charge.
 All style and comfort with the ability to accommodate two passengers.
Award winning design offers lots of storage and cargo space with a top speed of 18 miles per hour and a range of 40 miles.

 

The EW-11 is also equipped with a Anti-Theft System with wireless Key Fob Remote.

 Large tires adds to the smooth ride that you experience with the EW11 Sport 2 Seat Scooter.
Automotive quality high performance head light. Lights up to 100 ft of distance.
 Heavy duty large durable front basket allows you the space you need when shopping or just taking along the things you need when you go out.
The EW-11 is available in Red & White as well as Blue & White
 The EW-11 Tandom Sport Scooter by Ewheels is all class high performance 2 seat mobility scooter.
The Ewheels EW11 Sport Two Seat & Two Passenger Mobility Scooter vs the Tri-Runner and the Tandem Sport. The Ewheels EW-11 comes with a one year in home service limited warranty and a additional two year limited warranty by Ewheels.
 The award winning EW-11 has been proclaimed one of the best mobility scooters ever made with ample storage, speed and range as well as a smooth ride.
   
Folding foot pegs for second passenger.
Speed and battery indicators.
High quality rear view mirrors (Set Of Two)
 Full Light Kit (Front and Back)
Emergency hand brakes.
Two Seat & Two Passenger Mobility Scooter
Award Winning Style and Design.
Voted National DME Trade Show. Best Designed Product.
Removable "Hard Shell Compartment"
Built in Cup Holder.
Keyed ignition and the EW-11 is equipped with an anti-theft alarm system and remote on/off key fob.
Lockable storage under the seat that opens electronically.
The removable hard shell case allows you to carry it with you.
   

 

COLORS: RED/WHITE or BLUE/WHITE

 MAXIMUM SPEED: 18 MPH 

(varies based on riders weight and driving terrain)
RANGE: 40 MILES
(varies based on riders weight and driving terrain)
MOTOR: POWERFUL 500 watt TRANS-AXEL 
MAXIMUM RIDERS WEIGHT: 400 lbs
BRAKES: Front and Rear Drum Brakes (Hand Brakes)
BRAKE LEVERS: Front and Rear
STORAGE: removable rear storage with shoulder strap, large front basket and electric locking storage beneath seat.
VARIABLE TWIST THROTTLE
SEAT SIZE 13 “ wide, 23” deep
SEAT BASE from floor height 27.5”
SMART CHARGER
BAG HOOK
PARKING BRAKE
CUP HOLDER
REVERSE BUTTON
ELECTRIC HORN
SPEEDOMETER with BATTERY GAUGE
3 SPEED SETTINGS low, medium and high 
CLIMBING 18 degrees
TURN SIGNALS 

BRAKE LIGHTS

HIGH/LOW BEAM
DECORATIVE REAR LIGHT
REAR PASSENGER (Folding Foot Rest)
KEYLESS KEY FOB on/off
ANTI-THEFT ALARM SYSTEM keyless
BATTERY INDICATOR GAUGE
EXTRA WIDE TUBELESS TIRES
FRONT AND REAR TIRE SIZE 10”/3”
SCOOTER LENGTH 67”
SCOOTER WIDTH 29”
SCOOTER HEIGHT 38”
DECK HEIGHT 10.5”
GROUND CLEARANCE 5”
WHEEL BASE 48”
OUTSIDE FRONT WHEEL BASE 3”
OUTSIDE REAR WHEEL BASE 23”
FRONT SUSPENSION FORK
REAR TWO HEAVY DUTY SHOCK ABSORBERS
SCOOTER WEIGHT: 209 LBS
SCOOTER SHIP WEIGHT: 285 LBS
WARRANTY: 3 YEAR LIMITED
 

 

 
 
 
 
EW-11S PORT CASE BAG CONVERETED FROM BACK STORAGE!
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Ewheels Warranty- Recreational Scooters

Models Included

EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO.

Three Year Limited Warranty

Three (3) years from the date of purchase on all structural frame components, seat post and frame.

One Year Limited Warranty

One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.

Two Month Warranty

Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.

​ One Month Warranty

One (1) Month from the date of purchase on the scooter’s charger.

​​ WARRANTY EXCEPTIONS AND EXCLUSIONS

Service and Labor Costs

Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.

Consumable Items

Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.

Damage, Accidental Damage and Misuse

Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.

Second Hand Owners and Reselling

No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.

Items Not Covered:

Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. In cases where multiple components are missing, you may be redirected to service/parts retailer for assistance.

ELECTRIC WHEELS Limited Warranty does not cover or apply to the following: Normal wear and tear; any damage, failure and/or loss caused by accident, shipping, misuse, neglect, abuse and/or failure to follow instructions or warnings as stated on the product or in the applicable owner’s manual or other printed materials provided with the product; damage, failure and/or loss caused by the use of the product for stunt riding, ramp jumping, competition, off-road use, acrobatics, trick riding or other similar activities ,water damage, or use in any other manner for which such products were not specifically designed.

This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer.

The ELECTRIC WHEELS Limited Warranty does not cover or apply to any replacement, maintenance or accessory parts not sold directly by ELECTRIC WHEELS to the original retail purchaser.

Warranty Claims:

Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for repair/warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Service by email at service@ewheelsdealers.com within the warranty period (stated above).

Note: Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS.

ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. ELECTRIC WHEELS shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question.

Parts and Repairs:

Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at service@ewheelsdealers.com

Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear.

HOW TO MAKE A WARRANTY CLAIM

Initiating A Warranty Claim

To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.

Returning Faulty Parts

Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

SHIPPING DAMAGE AND SHIPPING POLICIES

Shipping Damage

In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps.

Shipping – Domestic When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser. Shipping – International When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.

*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded* EWHEELS FULL RETURNS & WARRANTY POLICY/POLICIES

Damaged or Defective Items

If you receive a damaged or defective item, contact our Customer Service Department upon delivery or within 3 days of delivery at service@ewheelsdealers.com . Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem.

EWHEELS RETURN POLICY:

OUTBOUND SHIPPING CHARGES Of $250.00 to $300.00 (depending on the State) will be deducted from returns, and the Return Shipping Charges of $250.00-$350.00 is at the expense of the customer and will also be deducted from the eligible refund. The following States' ME; NH; VT; NY; NJ; RI; CT; PA; DE; MD; DC-District of Columbia all have the upcharge of the outbound shipping of $300.00 and Retun Shipping charge of $350.00 (only) The Oubound Shipping Charges are Free only if the customer does ot return the product/products.

Returns are only accepted with a Return Authorization. All items must be returned within 15 days from the day it was received. (No Exceptions) The Products must be re-packaged in the Original Packaging & Pallet, so the courier can pick it up and ship it back safely to the Ewheels Headquarters in Arizona. If the customer no longer has the original packaging, they will need to find a pallet so the return product it secured without any damages so no addtional fees upon inspection will occur. Ewheels is unable to provide any packaging and all white glove services has been suspended due to COVID-19, which is usually $600.00 for oversized items over 30 lbs.

Credit or Refund

You can expect a credit or refund, less a 20% restocking and handling fee, and minus the Outbound Shipping and Return Shipping Cost. Your eligible refund will be made to you after your product is inspected, in the same form of payment originally used for purchase, within 30 days of our receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the outbound and return shipping cost and a 20% restocking fee. Additional Fees may apply subject to inspection for damages.

Cancelled Orders

Orders cancelled after the item has shipped are subject to all standard return policies; such as Outbound and Return Shipping Costs in addtition to a 20% Restocking Fee) and you must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, both the outbound shipping cost and the return shipping costs are deducted from the issued credit and a 20% restocking fee will apply.

Returning an Item

Pack the item(s) securely in the original product packaging. Please include all paperwork, parts, and accessories. All products must be returned in unused condition, to ensure a credit. All return shipping charges must be prepaid. (NO EXCEPTIONS) Before sending your return shipment, please remove all extra labels from the outside of the package.

Send the return package to the following address with a Return Authorization only to:

EWheels

RETURNS DEPARTMENT

750 E. Covey Lane, Suite 135

Phoenix, AZ 85024

All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

IMPORTANT: EWHEELS WILL NOT ACCEPT ANY RETURN SHIPMENTS WTHOUT A RETURN AUTHORIZATION. NO ACCEPTIONS. Credit for gift returns will be issued to the original purchaser. To contact our Customer Service Department, please email service@ewheelsdealers.com .

Returning an Item 30 lbs or less.

Standard Return Shipping

Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a credit.

Complete the return reason questionnaire and include it in the return package. Before sending your return shipment, please remove all extra labels from the outside of the package. Send the return package to the following address:

EWHEEL RETURNS DEPARTMENT 750 E. Covey Lane, Suite 135 Phoenix, AZ 85024 All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.

To receive a refund or credit, items must be returned within 15 days from the day it was received. (No Exceptions)

Credit for gift returns will be issued to the original purchaser.

​​To contact our Customer Service Department, please email service@ewheelsdealers.com .

​Returning an Oversized Item

Items are considered to be oversized if they are heavier than 30 pounds. You will not be refunded outbound shipping charges under any circumstances on Oversized Items that are returned . You will also be responsible for the Return Shipping cost quoted by the courier, ranging from $250-$350 determined by the return shipper's state.

Please be aware that shipping charges can be quite expensive for Oversized Items.

Follow these steps to return an Oversized Item:

If you have assembled the product, dissemble it before shipment using the original protective packaging materials.

Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to insure a refund or credit.

Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package.

If return is eligible and within guidllines, contact your Dealer to request a Return Authorization. Please have your customer ID number located on your packing list available when you call.

You must be present at the location and time of pickup. All packaged item(s) must be at the front door for the freight driver.

IMPORTANT: If there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. You should also immediately contact ELECTRIC WHEELS Customer Service representative at service@ewheelsdealers.com .

Returning an Oversized Item

Items are considered to be oversized if they are heavier than 30 pounds. You will not be refunded shipping charges under any circumstances on oversized Items that are returned . Please be aware that shipping charges can be quite expensive for Oversized Items. Follow these steps to return an Oversized Item:

If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Package the disassembled item(s) securely in original product packaging, whenever possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to insure a refund or credit.

Complete the return reason questionnaire that was included with your packing slip. Remove the mailing label portion and include the remainder of the slip in the return package. Credit or Refund

You can expect a credit or refund, less a 20% restocking and handling fee, and minus the Outbound Shipping Fee AND RETURN SHIPPING FEE (MUST BE PAID UPFRONT) for the Product that was shipped to you in the same form of payment originally used for purchase within 30 days of our receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the outbound and Return shipping costs and a 20% restocking fee. Additional Fees may apply subject to inspection for damages.

Cancelled Orders

Orders cancelled after the item has shipped are subject to all standard return policies. (Outbound shipping cost of $250.00-$300.00 and Return Shipping Costs of $250.00 -$350.00 in addition to 20% Restocking Fee. You must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, both outbound shipping cost and return shipping costs are deducted from the issued credit and a 20% restocking fee will apply.

Shipping Fees and Return Shipping Fees for the following States is $300.00 for Outbound and $350.00 to return back to shipper for the following states; ME; NH; VT; NY; NJ; RI; CT; PA; DE; MD; DC-District of Columbia all have the upcharge of the outbound shipping of $300.00 and Retun Shipping charge of $350.00 (only)

White Glove Delivery,

Delivery and removal of debris, Inside delivery to room of choice; not stairs - $600 Due to the Covid 19 White Glove Service has been suspended.

Model
EW-11 Sport Two Passenger Crossover Scooter
Weight Capacity
400 lbs
Max Speed
18 mph
Length
67"
Width
29"
Height
38"
Tire Size
10" x 3"
Distance
40 miles per charge (distance varies on terrain, riders weight and road surface, etc.)
Front Seat Type
Extended Saddle Seat with 2 rider capacit
Front Seat Size
23”x 13”x 11” (LxWxH)
Front Seat Height
27” from ground
Steering Height
37” from ground
Motor
Trans-axel motor 48V x 20AH x 500W
Batteries
(4) 12 volt Sealed Lead Acid Maintenance Free
Forward/Reverse switch
Yes
High/Low Speed Switch
3 speed switch: Low/Med/High
Charger
48V smart charger included
Braking System
Front and rear drum brakes
Drive System
500 watt trans-axel
Front Suspension
Front suspension fork
Rear Suspension
Two heavy duty shock absorbers
Scooter Weight
209 lbs
Scooter Ship Weight
285 lbs

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